Privacy Statement
February 1, 2010
It is the policy of Shorttimers Ltd to respect
and protect the privacy of our customers and the users of
www.shorttimers.com (hereinafter, the "Site"). Through this Privacy
Statement, we want to reassure users of the Site that we will not sell,
share, or rent user information to others in a manner different than as set
forth in this Privacy Statement. By accessing this Site, you agree to be
bound by the Privacy Statement. If you do not agree to the terms of this
Privacy Statement, please do not use this Site. Each time you use the Site,
the current version of the Privacy Statement will apply. Accordingly, when
you use the Site, you should check the date of this Statement (which appears
at the top) and review any changes since the last version.
Placing Orders and
Information Collection
Shorttimers Ltd collects information from the users of
the Site at several different points on the Site. For example, we collect
and/or request information when a user:
1) Places an Order
2) Registers on the www.Shorttimers.com Site
3) Requests notification of an order status
4) Participates in an online sweepstakes or survey
5) Submits an E-mail
In order to fulfill the requests of
Site users in the above instances, the user may be requested to provide
contact and/or credit card information. If we have trouble processing an
order, a request, or completing a delivery, this contact information will be
used by Shorttimers Ltd to contact the user.
Gathering and Sharing of
Information, Links to External and Co-Branded Websites
We monitor traffic patterns on the Site for aggregate
use to analyze trends and administer the Site in order to improve its layout
and design and to permit Site personalization and streamlining to create the
best shopping experience we can for our users. In order to perform analysis
permitting such personalization and improvement of Site design and user
experience, we may employ suitable third parties with whom we share the
information necessary to accomplish these objectives. These statistics
include no personally identifying information.
Where appropriate, we share
aggregated statistical information with our business partners. These
statistics include no personally identifying information.
We use a credit card processing
company to bill purchasers of goods and services from the Site, and
depending upon the goods and services being ordered and where they are being
shipped, we may also use outside suppliers and/or delivery companies to
assist us in fulfilling and delivering orders. We share with them the
information necessary to enable such card processing, fulfillment, and
delivery of goods (i.e. name, address, and as appropriate, payment
information).
Additionally, we may partner with trusted third parties
to provide Site users with offers or services which may be of value to our
users. In such instances, we may enable them to notify appropriate users of
such offers or services. We will never provide credit card information and
you will always be provided with the opportunity to unsubscribe from any
such list.
Except as described in this Privacy Statement, we will not sell or rent your
e-mail address. Shorttimers Ltd may share e-mail addresses with reputable
third parties in order to help Shorttimers Ltd provide better service to
consumers. These third parties agree not use your information for their own
marketing purposes.
We may provide personal identifying and account
information in special cases such as enforcement of our Terms of Site Use,
or as required by law or legal process to protect and defend the rights and
safety of our Site and its users. This includes exchanging information with
other companies for purposes of fraud and credit risk reduction.
Our Site also may contain links to
external Internet sites as well as co-branded sites, which may be operated
by an external party and they may have privacy practices that differ from
those here at www.shorttimers.com . A co-branded site is a Website, usually
operated by a third-party, and displaying that third-party's name along with
the Shorttimers Ltd name and logo. Such co-branded sites offer Shorttimers
Ltd approved goods or services to our users. When you click on links that
take you to such external or co-branded sites, you will be subject to their
privacy policies, and we encourage you to become familiar with that party's
privacy policies as these may differ from those utilized on our Site. Please
note that this Privacy Statement applies solely to information collected by
Shorttimers Ltd on our Site and, while we strongly support the protection of
privacy on the Internet, we cannot be responsible for the privacy practices
of other Websites, uses of the information collected by other Websites, or
the content of those other Websites.
Consent
By using our Site, the user agrees to the terms and
conditions set forth in this Privacy Statement and the Site Terms of Use
INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which are an integral part
hereof and the user consents to the collection and use of this information
by Shorttimers Ltd as disclosed in this Privacy Statement.
Security Information
Strong precautions are taken to protect the information
of the users of our Site. When users submit sensitive information via the
Site, that information is protected both online and off-line.
We take credit card information
security seriously and use a variety of technical solutions to make shopping
safe at our Site. Furthermore, your information is encrypted and is
protected utilizing the industry standard Secure Sockets Layer (SSL)
encryption software. While on a secure page, such as our order form, the
lock icon on the bottom of Web browsers such as Firefox, Netscape Navigator
and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or
open, when you are just 'surfing'.
We use SSL encryption to
protect sensitive information online, we also protect user information
off-line. All of the information of our Site's users, including the
sensitive information mentioned above, is maintained in a restricted section
in our offices. Only those of our employees who need the information to
perform a specific job (for example, our account or customer service
representatives) are granted access to personally identifiable information.
Furthermore, our employees are kept up-to-date on our security and privacy
practices.
Unfortunately, no data transmission over the Internet, or method of
electronic storage, can be guaranteed to be 100% secure. As a result, while
we strive to protect your information, we cannot guarantee its absolute
security. IN NO EVENT SHALL SHORTTIMERS LTD BE LIABLE FOR SPECIAL, INDIRECT,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT
NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF
ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER
TORTIOUS ACTIONS, ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR
DISPLAY OF THE CONTENTS OF THIS SITE, EVEN IF SHORTTIMERS LTD OR AN
AUTHORIZED REPRESENTATIVE OF SHORTTIMERS LTD HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
If you have any questions about the security at our
Site, you can send an e-mail to
csr@shorttimers.com.
Cookies
You may have heard of the term "cookies". Cookies are
routinely used by most, if not all, e-commerce merchants, including
Shorttimers Ltd. A cookie is a piece of data stored on a user's hard drive
through the Web browser program containing information about the user which
enables us to track and personalize the Site to enhance your experience. For
instance, by setting a cookie on our Site, we can provide you with storage
of items in your shopping cart between visits. However, if a user rejects
the cookie, they may still use our Site although we will be unable to
provide our users with the personalized shopping experience we can offer
using the cookie data. If you have any questions about our use of cookies,
please contact us at
csr@shorttimers.com.
Surveys & Contests
From time-to-time we may request information from the
users of the Site via surveys or contests. Participation in these surveys or
contests is completely voluntary, and the users of the Site have a choice
whether or not to disclose this information. Information requested may
include contact information (such as your name and shipping address), and
demographic information (such as zip code, age level, etc.). We use such
information to notify contest winners, award prizes, and for analyzing the
Site traffic to improve the user's experience on the Site.
Children's On-line Privacy
Shorttimers Ltd recognizes the particular importance of
protecting the privacy of children. Consistent with the Children's Online
Privacy Protection Act (COPPA), we will not knowingly collect any personally
identifiable information from children under the age of 13. When a user
makes a purchase on
www.shorttimers.com or one of our associated websites, the user is
representing to us that they are an adult. If a child has provided
www.shorttimers.com with
personally identifiable information, we ask that a parent or guardian
contact us at csr@shorttimers.com and we will delete the information
pertaining to the child from our records.
Special Offers, Account
Updates and Opting Out
Shorttimers Ltd occasionally sends our customers and
the users of the Site announcements and updates, which contain important
information about the Site and service offerings which we believe to be of
value to our customers and users. In order to do this, we may enhance or
merge the information we collect on the Site with data from third parties
for purposes of marketing products or services to our customers and users.
We may communicate with the users of
the Site via e-mail, telephone, mail, or fax in order to provide requested
services, content, product information, notification of special offers, or
in regard to customer service issues relating to an account. The users of
the Site are always given the opportunity to 'opt-out' of having their
online information used for purposes not directly related to the Site at the
point at which we ask for the information or when they receive an online
requested promotional communication.
For example, our e-mail messages
have an "unsubscribe" feature for users of the Site who buy from us, but
don't want to be notified about special offers in the future. Users can
simply "Reply" back to the e-mail message and type "unsubscribe" in the
subject field. Upon receipt of the reply, we will remove that e-mail address
from our e-mail list. If a user has more than one e- mail address, he or she
should include the other addresses as well to ensure proper updating of
their account information.
If you do not wish to have your information, or
ordering information shared with third-party organizations, users can opt
out by e-mail at csr@shorttimers.com
. Please indicate whether you wish to continue to receive catalogs and
other postal mailings from Shorttimers Ltd.
Users of the Site can always update
the personally identifying information that they have provided to
Shorttimers Ltd simply by accessing and updating their account information
on the Site or by e-mailing us at
csr@shorttimers.com.
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